Privacy Policy
1. Who We Are
Blockhouse Design Studio is operated by Verreum Kreations LLP, a limited liability partnership registered in India (“BDS”, “we”, “our”, “us”). Our registered address is Ambica Estate Part 2, Santej, Ahmedabad, Gujarat 382722, India. This Privacy Policy explains how we collect, use, disclose and protect personal information gathered through blockhousedesign.com and through direct client engagement.
2. Information We Collect
We may collect the following personal data that you voluntarily provide:
- Full name, email address and phone number (via contact enquiries or WhatsApp)
- Project type, location and brief description
- City or address of the project site
We do not collect sensitive personal data as defined under the Information Technology (Reasonable Security Practices and Sensitive Personal Data or Information) Rules, 2011 or under the Digital Personal Data Protection Act, 2023 (“DPDPA 2023”).
3. How We Use Your Information
Your data is used solely to: respond to project enquiries; prepare proposals and scope documents; communicate project updates to active clients; and improve our website and services. We do not use your data for automated decision-making or profiling.
4. Lawful Basis
We process your data on the basis of your consent (given when you contact us) and, where a project agreement exists, for the performance of that contract. You may withdraw consent at any time by contacting us at the address below.
5. Sharing Your Data
We do not sell, rent or trade your personal data. We may share data with trusted vendors (e.g. contractors, material suppliers) strictly as needed to deliver your project, under confidentiality obligations. We will disclose data to law enforcement or regulatory bodies only if required by law.
6. Third-Party Links
This website contains links to WhatsApp, Instagram, LinkedIn and Facebook, operated by third parties. We are not responsible for their privacy practices. Please review their policies before sharing personal information on those platforms.
7. Cookies
This website does not use tracking or advertising cookies. Only essential session data required for navigation may be stored temporarily in your browser.
8. Data Retention
Enquiry data is retained for 24 months from the date of last contact. Active project and financial records are retained for 7 years from project completion, as required under Indian commercial and tax law.
9. Your Rights
Under applicable Indian law (including DPDPA 2023), you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure (subject to legal retention obligations); and nominate a representative to exercise these rights. To exercise any right, contact our Privacy Officer at rakeshahirdesignstudio@gmail.com.
10. Data Security
We implement reasonable technical and organisational measures to protect personal data. However, no method of transmission over the internet is 100% secure. You transmit data to us at your own risk and we cannot guarantee absolute security.
11. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules thereunder, the name and contact details of our Grievance Officer are:
[ Rakesh Ahir / CEO Name ]
Verreum Kreations LLP, Ambica Estate Part 2, Santej, Ahmedabad, GJ 382722
Email: rakeshahirdesignstudio@gmail.com
The Grievance Officer shall acknowledge complaints within 24 hours and resolve them within 15 days of receipt.
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance.
13. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.